MAKEVISUALIZER

Contact MakeVisualizer

Effective and last updated: September 27, 2026 · Version 2026-09-27

Product, payment and privacy support

Service operator: Chen Wenjian (individual, China)

For payment issues include your account email and Waffo order reference. For export issues include your browser, device, file format, duration and the error message. Never email card details, passwords, API keys or private media unless a secure and necessary troubleshooting process has been agreed.

Use the same support address for refunds, account deletion, privacy requests and reports of copyright infringement or harmful content. Describe the affected page or content and how we can contact you.

Operator: Chen Wenjian, an individual operating MakeVisualizer in China. Contact for support, refunds, privacy and abuse reports: support@makevisualizer.com.